At glintsfrg.shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return policy.

1. Return Eligibility:

• Items must be returned within 30 days of the delivery date.
• Products must be in their original condition, unused, and in the original packaging.
• Certain items, such as personalized products or clearance items, are not eligible for return.

2. How to Initiate a Return:

• Contact Us: Please contact our customer service team at support@glintsfrg.shop to initiate the return process. Provide your order number and the reason for the return.
• Return Authorization: Once your return is approved, we will provide you with a return authorization and instructions on how to send your item back to us.

3. Refunds:

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few business days.
• Please note that shipping costs are non-refundable.

4. Exchanges:

• If you need to exchange an item for a different size, color, or model, please contact us at support@glintsfrg.shop. We will guide you through the exchange process.

5. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately at support@glintsfrg.shop. We will arrange for a replacement or refund at no additional cost to you.

6. Return Shipping:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance for your return. We are not responsible for lost or damaged returns.

Thank you for shopping with us! We hope you are happy with your purchase, but if you need to return an item, we offer the following return policy:

1. Return Conditions

• Return requests must be made within 14 days of receiving the item.
• The item must be unused, undamaged, and in its original packaging with all tags intact.
• Customized or personalized items, as well as certain promotional products, cannot be returned unless they are defective.
• A proof of purchase, such as an order number or invoice, is required for all returns.

2. How to Request a Return

• Please contact our customer service team via email or phone with your order number, item details, and reason for return.
• Our customer service team will confirm the return arrangements and provide you with the return address and instructions.

3. Return Shipping Costs

• If the return is due to a defect or error on our part, we will cover the return shipping costs.
• If the return is due to personal reasons (such as dissatisfaction, incorrect size, etc.), the return shipping cost will be borne by the customer.

4. Refund Processing

• Once we receive the returned item and verify that it meets the return conditions, your refund will be processed via the original payment method.
• Please note that the refund processing time may vary depending on the payment platform, but it typically takes 7-10 business days.

5. Return Notes

• Please ensure that the item is not damaged during the return process. We recommend using a trackable shipping service.
• If the item is defective, please provide photos or videos to help us expedite the return process.

6. Customer Support

If you have any questions or need further assistance with your return, please contact our customer service team:

• Email: [Customer Service Email]
• Phone: [Customer Service Phone Number]

We are committed to providing you with the best service possible. Thank you for your understanding and support!

Thank you for shopping with us! We hope you are happy with your purchase, but if you need to return an item, we offer the following return policy:

1. Return Conditions
Return requests must be made within 14 days of receiving the item.
The item must be unused, undamaged, and in its original packaging with all tags intact.
Customized or personalized items, as well as certain promotional products, cannot be returned unless they are defective.
A proof of purchase, such as an order number or invoice, is required for all returns.
2. How to Request a Return
Please contact our customer service team via email or phone with your order number, item details, and reason for return.
Our customer service team will confirm the return arrangements and provide you with the return address and instructions.
3. Return Shipping Costs
If the return is due to a defect or error on our part, we will cover the return shipping costs.
If the return is due to personal reasons (such as dissatisfaction, incorrect size, etc.), the return shipping cost will be borne by the customer.
4. Refund Processing
Once we receive the returned item and verify that it meets the return conditions, your refund will be processed via the original payment method.
Please note that the refund processing time may vary depending on the payment platform, but it typically takes 7-10 business days.
5. Return Notes
Please ensure that the item is not damaged during the return process. We recommend using a trackable shipping service.
If the item is defective, please provide photos or videos to help us expedite the return process.
6. Customer Support
If you have any questions or need further assistance with your return, please contact our customer service team:

Email: support@estimatorgateway.sho
Phone: +852 90518225
We are committed to providing you with the best service possible. Thank you for your understanding and support!